Dear customers,
Do you need some help with RiPanel? Would you like to improve your competence and know-how?
Good news: You have come to the right place! Our website offers interactive tutorials and Frequently Asked Questions – regarding our configurator.
Tutorials
Interactive tutorials
Try out our interactive tutorials.
FAQ
Find an answer to the frequently asked questions below.
To see the current live prices you have to be logged in to the Online Shop.
Please note that this function is not available in all countries.
Do not have an Online Shop Account? You can easily register on the page of the online shop or directly in RiPanel.
Please note that not every accessory from the System Catalogue can be found in RiPanel. However all accessories shown will fit your selected enclosure. For enquiries about additional accessories, please contact your local Rittal branch.
The first line of the price display shows the complete price of all selected items. The second line includes all modification costs and surcharges that apply to special orders. These costs are higher for single quantities, but decrease accordingly for larger quantities. For further questions about pricing, please contact our Sales Department.
Yes, your personal discount is stored in the system and will be automatically applied as soon as you have submitted the order to the Rittal Online Shop.
Yes. You can access an old configuration using either a .rics file, a Y-number, or a SAP document number. You can find instructions on how to do this in the tutorial "Import an existing RiPanel configuration".
If an article is not selectable in the configurator, please contact the internal sales department for further information. Not all Rittal articles are included in the configurator.
Step 1: Make sure you are logged in to the Online Shop and RiPanel
Step 2: If the function is still not available, please contact our Sales Department
Designs with special cut-outs can be uploaded using the "Import CAD data" button using a .dxf or .dwg file in the configurator in the modification section. If you do not know how to use the import function, please check our videos at the top of this page.
We are only able to identify .dxf and .dwg files. Avoid drawings with multiple layers, RiPanel can only recognise closed contours.
Not all items are able to be assembled prior to delivery by Rittal. Standard delivery refers to a separate order item. If assembly is possible, the option "Modification and system extension" is available for selection.
The "Request technical data" button is available for this purpose in the configuration overview.